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ARCOS LLC
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ARCOS LLC : ウィキペディア英語版
ARCOS LLC

ARCOS LLC is a software company based in Columbus, Ohio that provides an automated crew callout and resource management software system for finding, assembling and tracking repair crews for electric and gas utility companies.〔(Columbus Business First, page 11, May 14, 2010 )〕 ARCOS LLC is often referred to simply as ARCOS (a registered trademark of ARCOS LLC in the United States since Aug. 6, 2013).〔USPTO Reg. No. 4,379,612〕 ARCOS is a supplier to American utility companies.〔(Columbus Business First, May 14, 2010 )〕 The ARCOS System is a software-as-a-service subscription. The ARCOS System is also used by power generation plants to maintain plant efficiency.〔(Electric Light & Power magazine, page 48, July/August 2011 )〕
==Callout==
Callout is defined as an order to report for emergency or special work at an unusual time or place.〔Institute of Electrical and Electronics Engineers〕 Many utilities rely on customers to report a power outage or gas leak by phone or email. Once notified, utility supervisors or dispatchers then call to find available workers and assemble a crew. Utilities direct a crew to the affected area to track the cause of a disruption in power or gas leak and restore service.〔(Electric Energy T&D Magazine, M. Hungate, M. McLeod, November/December 2010 )〕 The order in which each lineman is called out for work after business hours is often stipulated by workplace rules and union agreements. Electric utility companies as well as gas and nuclear utilities use automated callout systems to reduce the time it takes to assemble a crew for power restoration work. By using an automated callout system instead of a manual process in which dispatchers dial workers’ phone numbers and ask for help, utilities reduces the time to fill a callout. Assembling and dispatching crews faster can reduce storm CAIDI (customer average interruption duration index) by up to 30 minutes because crews get to the scene of trouble faster.〔(Electric Light & Power magazine, page 60, September/October 2010 )〕

抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)
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